Remember handsome warehouse Roland and his team? Right now they are very, very busy. Like Christmas, but without the expectation or planning to be.
On top of this we have promised any of our team who prefer not to work that they can go be with their families back home – and a few have chosen to do this for a while whilst borders are closed. This means we’re a little short staffed too.This means your orders are sending slower than usual (currently 5 working days before shipping). We have turned off ‘next day’ to make it fair for everyone. We are still keeping up all extra safety precautions, too, so this makes packing slower than usual.
With our café operation being limited, we plan to do some re-training and shifting team to warehouse, but these things also take a little time to do safely and responsibly.
Basically, we plan to stay open as long as it’s safe to do so and to serve our community across the UK.
But: we ask for your patience and understanding whilst we do this the most responsible and fair way possible.
Thank you for your support, your understanding and for simply being the BEST customers every to them BEST team, ever.
Bye for now,
Jonas & Bronte x
Ps if you’d like to send messages of encouragement to our team both cafe and warehouse, you can do so via this email here firstname.lastname@example.org.