Welcome to Scandinavian Kitchen Limited’s privacy notice.
Scandinavian Kitchen Limited respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
- The information we collect
- This privacy notice aims to give you information on how we collect and process your personal data through the use of our website (www.scandikitchen.co.uk) (“Website”) including any data that you provide to us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our Website, you are accepting and consenting to the practices described in this policy.
- This website is not intended for children and we do not knowingly collect data relating to children.
- Scandinavian Kitchen Ltd (“us” “our” or “we”) of Unit A9, Park Royal Industrial Centre, Eldon Way, London NW10 7QQ, UK is the data controller and responsible for your persona data. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out at section 15 below.
- The data we collect about you
- Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
- We may collect, use and store the following kinds of personal data:
- Identity and Contact Data relating to you including name, address, phone number and e-mail address.
- Financial Data including credit/debit card information when you register for online shopping on the Website.
- Marketing Data including your preferences in receiving marketing.
- Technical Data such as internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Website.
- Profile Data including your username and password, purchases or orders made by you, your interests, preferences.
We do not collect any special categories of personal data about you
- How is your personal data collected
- We use different methods to collect data from and about you including through:
- Direct interactions. You may give us your identity and contact data by subscribing to our newsletter, contacting us to obtain information relating to us or our services, communicating with us by post, phone, email or otherwise or completing a questionnaire.
- Third parties. We may receive personal data from third parties we use in providing services to you from time to time including, but not limited to, delivery and address information from our carriers and account and credit history information from the credit bureaux and sources we use to process payments.
- How we use your personal data
- We will only use your personal data when the law allows us to and for the purpose(s) for which you provide it to us including, for example, to:
(a) respond to your enquiries;
(b) handle orders, deliver items and process payments;
(c) communicate with you about news, orders, products, services and promotional offers;
(d) update our records and maintain any on-line account you may have with us;
(e) prevent or detect fraud or abuses of our Website;
(f) enable third parties to carry out technical, logistical or other functions on our behalf; and
(g) notify you about changes to our service.
4.2 We will only use your personal data for the purposes for which We collected it, unless We reasonably consider that We need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us using the details set out at section 15 below. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
- We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:
- Promotional offers from us: You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and, in each case, you have not opted out of receiving that marketing.
- Third party marketing: We will get your express opt-in consent before we share your personal data with any third party company for marketing purposes.
- You can ask us or third parties to stop sending you marketing messages at any time by contacting us at any time using the contact details at section 15 below.
- Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase or other transactions.
- Disclosure of your personal data
- From time to time we employ external third party service providers acting as processors based in the UK to perform functions on our behalf including fulfilling orders, delivering packages, sending customer communications, analysing data and processing credit card payments. We may have to share your personal data with these third parties.
- We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
- International transfers
We do not transfer your personal data outside the European Economic Area (EEA)
- Third party sites
The Website may contain links to other websites whose information practices may be different to ours. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. You should consult the privacy notices of those third party sites as we have no control over information that is submitted to, or collected by them.
- We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
- We use a secure online order form for all purchases made via the Website. All data transmitted via this form (including credit card details) is 256bit encrypted in order for it to be transmitted securely. To verify this, when placing an order using the Website a padlock will appear in your browser. It is normally in the status bar, towards the right hand side, at the bottom of your browser window. You can double click this padlock to verify that the secure certificate has been issued to the Website.
- Please note that email correspondence with us is in free format text and cannot be encrypted. Accordingly please do not send any sensitive information such as credit card details or passwords via email.
- Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
- Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of you data transmitted to our Website; any transmission is at your own risk.
- Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
- Your rights
- Under certain circumstances, you have rights under data protection laws in relation to your personal data as follows:
- Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
- Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
- Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want Us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but We need to verify whether we have overriding legitimate grounds to use it.
- Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
- You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
- We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
- We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
- A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number.
- When you visit our Website we send you a cookie. Cookies may be used in the following ways:
(a) to enable the personalisation features on our Website (which gives you the ability to recall recently viewed pages and see information which you have input on line); and
(b) to compile anonymous, aggregated statistics that allow us to understand how users use our Website and to help us improve the structure of our Website. We cannot identify you personally in this way.
- You can accept or decline cookies by modifying the setting in your browser. Please note that if you disable cookies you may not be able to use all the features of our Website.
13. Checking your details
If you wish to verify the details that you have submitted to us, you may do so by contacting us using the details set out at section 15 below.
- It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
15. Contact Details
Our full details are:
Park Royal Industrial Centre
London NW10 7QQ
By telephone on +44 (0)20 7998 3199 or by emailing us at: email@example.com